| General |
- Q: How do I know which system I have?
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Select your system according to the following images
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| PATHWAY |
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PATHWAY (stand alone) |
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| VSA-3000 Stand Alone |
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| TSA II |
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| GSA |
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| CHEPS |
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- Q: What is a Thermode?
Thermode is the device that is attached to the skin of the tested subject for stimulation by heating or cooling
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| Pathway |
- Q: How do I know which PATHWAY type I have?
Select your system type according to the following images
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| Trolley PATHWAY |
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| PATHWAY (stand alone) |
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- Q: How do I know my PATHWAY serial number?
Select your system type according to the following images
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| Pathway trolley serial number |
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| Pathway trolley Serial number |
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| Stand alone PATHWAY Serial number |
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- Q: Where can I find the PATHWAY software version number?
The version number is displayed on the splash screen:
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| PATHWAY Splash screen |
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| Or Start the PATHWAY program and click Help - About PATHWAY.. |
-The version number is displayed.
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| About PATHWAY |
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- Q: Where can I find the PATHWAY firmware version number?
Start the PATHWAY program and click Help About PATHWAY... The firmware version number is displayed.:
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| About PATHWAY |
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- Q: Where can I find the PATHWAY license number?
Start the PATHWAY program. The version number is displayed on the splash screen:
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PATHWAY Splash screen
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| Or Start the PATHWAY program and click Help - About PATHWAY…. |
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-The version number is displayed.
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| About PATHWAY |
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- Q: How can I copy PATHWAY error message?
All PATHWAY messages can be easily copied, by using the copy and paste option.
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Mark the PATHWAY message |
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Right-click the selection |
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From the drop-down list select the Copy option |
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Paste the message where required |
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- Q: How can I save a Black BOX file?
Refer to the Black Box section in the operating manual.
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| - Q: Where can I find the system Log file?
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- Q: How can I save system information file?
The system information file can be saved, by using the PATHWAY program:
1. Start the PATHWAY program and click Help > About PATHWAY...
About PATHWAY
2. Click the Sysinfo button, The generated system information text file is displayed 3. Save the file |
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- Q: How do I know which Thermodes are supported on my system?
Start the PATHWAY program: The Thermodes supported, according to your license, are displayed on the splash screen.
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| PATHWAY splash screen |
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Start the PATHWAY program and click Help > About PATHWAY... The Thermodes supported, according to your license, are displayed
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| About PATHWAY |
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- Q: How do I know which Thermodes are connected to the PATHWAY?
Thermodes are divided into several groups, depending on their contact area. Select your thermode type according to the following images:
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CHEPS standard |
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ATS 30x30
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ATS 16x16
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Almost all thermodes are available in standard and fMRI configurations. Cable length in Standard thermodes is 1.8-2.5 m; fMRI cable length is 10m.
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- Q: How do I know which accessories are connected to my PATHWAY system?
Select the connected accessories from the following images:
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COVAS |
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Emergency Button |
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TTL Input Cable |
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TTL Auxiliary Cable |
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Response Unit
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Manual Trigger
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TTL Output Cable
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4-Bit TTL and Analog Output Cable
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- Q: How do I read data from the PATHWAY program status bar?
The PATHWAY program status bar is located at the bottom of the PATHWAY screen. The available information on the status bar is:
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Mode: Demo / On-line |
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PATHWAY state |
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COM: Green / Red light according to state |
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Heater temperature (CHEPS only) |
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TEC temperature |
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Water temperature |
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Safety: Green / Red light according to state |
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- Q: How do I know if main power switch is ON?
When the Main Power switch is ON, it lights up.
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PATHWAY Main switch
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Main Power switch
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- Q: How do I know if the Electronic Box switch is ON?
When the Electronic Box switch is ON, it lights up (see behind the guard).
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Electronic box switch
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- Q: How do I know if the ECU switch is ON?
When the ECU switch is ON, it lights up.
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ECU switch is ON
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- Q: How do I find the temperature on the ECU display?
The temperature on the ECU display is located according to the following figures: On the front panel of the PATHWAY trolley
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PATHWAY Trolley ECU display
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Pathway Trolley ECU display
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On the front panel of the PATHWAY stand-alone ECU
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Pathway Stand-alone ECU display
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- Q: Can I install a PATHWAY Main Station on multiple computers?
YES. The PATHWAY can be installed on as many computers as you like.
Each PATHWAY installation CD can be used to install software that can activate a unique system, according to the license file that is located on the installation CD itself.
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- Q: Why does the PATHWAY system require licensing?
The license ensures that your system will operate according to your unique requirements.
The PATHWAY system is configured according to your licensing agreement.
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- Q: I have connected the PATHWAY to the power outlet, but it does not work. What should I do?
Make sure the Main switch is turned ON.
Make sure the Electronic Box switch is turned ON.
Refer to PATHWAY Operating Manual Troubleshooting - Operator Level.
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- Q: If I face a problem using the system, what should I do?
Refer to the PATHWAY Operating Manual and try to find a solution to your problem.
Contact the Medoc local rep.
Contact the Medoc Service team.
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- Q: If I face difficulty in calibrating the system, what should I do?
Refer to the PATHWAY Service Manual - Thermode Calibration sections.
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- Q: What preventive and maintenance procedures should I conduct, and when?
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Periodical System Run (every two months) - starting system and running Limits-1 test for 10 minutes. |
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Thermal Calibration (every six months). |
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System water replacement (if the system is not used for over three months) |
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Thermode water replacement (if the thermode is not used for over three months) |
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Water replacement in system with ECU (every month). |
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Ground conductivity test for fMRI systems (after every assembly in fMRi scanner) |
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Thermode visual test (prior to attaching to subject) and maintenance at Medoc (every 2 years) |
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- Q: If I face difficulty maintaining the system, what should I do?
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Refer to the PATHWAY Operating Manual - Preventive and Periodical Maintenance section. |
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Contact the Medoc local rep. |
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Contact the Medoc service team in case you can not find an answer to your difficulty. |
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- Q: Which type of distilled water should be used for system flushing?
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Double distilled, by reverse osmosis and ion exchange process (distillation level 0 - 10 microsiemens) should be used |
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- Q: Which type of coolant should be used in the system?
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DowTHERM SR-1 premixed coolant |
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TSA-II |
- Q: How do I know which TSA-II type I have?
Select your system type according to the following images
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TSA-II and TSA-II (-10C) |
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| GSA |
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- Q: How do I know my TSA-II serial number?
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Select your system according to the following images
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| TSA-II and TSA-II (-10C) serial number |
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| GSA serial number |
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- Q: How do I know the TSA software type?
The CoVAS program is indicated by the icon. The WinTSA and WinGSA programs are indicated by the icon.
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| To distinguish between Standard and -10ºC software, start the WinTSA/COVAS program. The (-10) mark is displayed for the WinTSA(-10C) or COVAS(-10C) in the title bar. |
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| WinTSA for -10C mode |
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| To distinguish between WinTSA and WinGSA software, start the WinTSA program. The (GSA) mark for WinGSA is displayed in the title bar. |
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| WinGSA |
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- Q: Where can I find the TSA software version number?
The version number is displayed on the title bar.
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| WinTSA version number |
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| CoVAS version number |
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- Q: Where can I find the Black Box file?
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The Black Box file (Blackbox.dat) is located in WinTSA and/or COVAS program directory:
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WinTSA program black box default location: C: Medoc\WTSA5_XX
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COVAS program black box default location: C: Medoc\VAS3_XX
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- Q: How can I save the system information file?
The system information file can be saved via the Utility screen of WinTSA and /or COVAS program.
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Start the WinTSA or COVAS program.
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From the toolbar, select the Utility button.
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Click the System Information button.
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The generated file Sysinfo.txt is saved under WinTSA or COVAS directory (default location C: Medoc\WTSA5_XX or C: Medoc\VAS3_XX).
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- Q: How do I know which Thermode is connected to my system?
Thermodes are divided into several groups, depending on their contact area. Select your thermode type according to the following images:
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| 30x30mm (Large) |
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| 16x16mm (Small) |
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| 5x5mm (Mini) |
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| 2x2mm fMRI (mini) |
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| Intra oral 6mm |
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| Intra oral 14x14mm (Unilever) |
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| GSA (Pelvic Floor) |
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| Vaginal |
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